The practice has implemented the Friends and Family Test (FFT). It asks people if they would recommend the services they have used at the practice and for ideas and experiences.
The feedback gathered through the FFT will be used by the practice to support improvement of services and empower staff to carry out the sorts of changes that make a real difference to patients and their care.
For a short video follow the link below:
https://www.youtube.com/watch?v=gUhTLwTnigE&list=PL6IQwMACXkj2AWSnL4-dGtLOhMrRvC7Wv
The practice will publish the results on a monthly basis to our patients through our website, notice boards, newsletters, NHS Choices and discussed with our Patient Participation Group.
Comments
Privacy Protection
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
the feedback.
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is retained for up to 28 days.
Learn more about our Privacy Policy and
Terms of Use.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.