• Select Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 02476 227 234
  • phoenix.family@nhs.net
  • RSS
  • Practice News
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Phoenix Family Care
Search
Show Main Menu
  • Home
  • How do I
    • Make an appointment
    • Self Help
    • Order a prescription
    • Obtain test results
    • Access my medical records
    • View All Pages
  • Our Services
    • Clinics
    • Vaccination Schedule
    • Travel Information
    • Non-NHS Services
    • Patient Advice and Liason Service
    • View All Pages
  • About Us
    • Opening Times
    • Facilities
    • Practice staff
    • Patient participation
    • What people think of us
    • View All Pages
  • Do It Online
    • Asthma Annual Review
    • Contact Us Online
    • COPD Annual Review
    • Holiday Cancellation Request
    • New Patient Registration
    • View All Forms
  • Contact Us
Show Side Menu
  • Make an appointment
  • Self Help
  • Order a prescription
  • Obtain test results
  • Access my medical records
  • Register with the practice
  • Provide feedback
  • Request a telephone consultation
  • Request a home visit
  • Keep healthy
  • Obtain a Fitness for Work note
  • Register as a carer
  • Register for on-line services
  • Make a complaint

Order a prescription

Please remember it is responsibility of each patient to make sure that they have sufficient amount of medication and that their medication is being requested and collected. 

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.  Please remember it is responsibility of a patient to make this appointment. If medical reviews are overdue the Clinician can refuse to issue further medication or issue only limited amount until the patient is seen and reviewed. You can have medication review with:

  • Practice nurse
  • Clinical practitioners
  • GP

If you think you may need a new prescription for medicine, please make an appointment with the doctor.

Repeat Prescriptions

  • Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
  • Your doctor will explain the repeat prescription system upon beginning regular treatment.
  • You can order a repeat prescription via fax machine  or by telephoning the surgery.
  • Please provide the exact drug names wherever possible.
  • Please allow at least 48 hours after submitting your request before collecting your prescription from the surgery or your chosen chemist.
  • Your doctor will review all repeat prescriptions regularly.
  • Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
  • Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself
  • Do not stockpile unwanted drugs at home – return them to your chemist

Register to Order Prescriptions Online.

How do I register?

There are two ways of registering to use Patient Access and both accessible here Click here to Register, Book Appointments or Order Prescriptions (click the "Register" button).

1. Register with a letter

You can register by firstly visiting your practice in person and requesting a registration letter which will enable you to set up a full account. This needs to be requested when you visit the practice and will require identification. Once you have the letter you can then enter the details from the letter into the registration form. View full instructions here.

2. Register without a letter

You can also register for the service online without a letter. This process will check to see if your practice uses Patient Access and create a basic account that allows you to book an appointment. View full instructions here.
If you use this option, to get access to the complete features that your practice offers you will need to visit them in person and take ID with you.

Prescription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

 NHS Prescription costs as of April 1 2021

  • The current prescription charge is £9.35
  • From 1 April 2021 a three monthly PPC is £30.25. This saves you money if you need four or more items in three months.
  • A 12 month certificate is £108.10 and saves money if 15 or more items are needed in 12 months.

PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week. 

There is further information about prescription exemptions, fees and PPCs available on the NHS website.

 

Share

  • Print
  • Facebook
  • Twitter
Back to top

Site

  • Home
  • How do I
  • Our Services
  • About Us
  • Do It Online
  • Contact Us

About

  • Sitemap
  • Sign In
  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution
  • Back To Top

Contact

Phoenix Family Care, 103 Leamington Road, Coventry, CV3 6GQ

  • 02476 227 234
  • phoenix.family@nhs.net

© Phoenix Family Care 2023

Supplied by Marika Solutions • Site powered by GP Fusion

Loading...