The practice has implemented the Friends and Family Test (FFT). It asks people if they would recommend the services they have used at the practice and for ideas and experiences.
The feedback gathered through the FFT will be used by the practice to support improvement of services and empower staff to carry out the sorts of changes that make a real difference to patients and their care.
For a short video follow the link below:
https://www.youtube.com/watch?v=gUhTLwTnigE&list=PL6IQwMACXkj2AWSnL4-dGtLOhMrRvC7Wv
The practice will publish the results on a monthly basis to our patients through our website, notice boards, newsletters, NHS Choices and discussed with our Patient Participation Group.
Please click on the following link to fill in our Friends and Family Test:
https://forms.office.com/e/c5WdiDqBkL