Phoenix Family Care is committed to ensuring that patients are involved in decisions about the range and quality of services provided by our practice. We routinely ask for and act on the views of our registered patients. This includes involving our patients in decisions that lead to changes to the services we provide, either directly or in our capacity as gatekeeper to other services.
We engage patients through the use of Patient Reference Groups (PRGs) and seek views from wider groups of practice patients through regular local practice surveys. The outcomes of the engagement and the views of our patients are routinely published on this website.
If you are interested in becoming a member of our Patient Reference Group and helping to shape the nature of health services provided in your local community, please contact the practice manager for details, or you can submit your details through our online form.
Terms of Reference of the Patient Representation Group (DOCX, 17KB)
PRG Meeting Minutes
- PRG Meeting Minutes 21-Dec-22 (DOCX, 31KB)
- PRG Meeting Minutes 15-Jun-22 (DOCX, 28KB)
- PRG Meeting Minutes 9th February-2022 (DOCX, 27KB)
- PRG Minutes 11th September 2019 (DOCX, 19KB)
- PRG Minutes 05 June 2019 (DOCX, 18KB)
- PRG Minutes 7 March 2019 (DOCX, 17KB)
- PRG Minutes 6 June 2018 (DOCX, 19KB)
- PRG Minutes 1 March 2018 (DOCX, 17KB)
- PRG Minutes 11.01.2017 (DOCX, 18KB)
- PRG Minutes 13.10.2016 (DOCX, 18KB)
- PRG Minutes 21.07.2016 (DOCX, 19KB)
- Minutes January 2016 (DOCX, 17KB)
- Minutes October 2015 (DOCX, 18KB)
- Minutes August 2015 (DOCX, 18KB)
- Minutes May 2015 (DOCX, 18KB)
- Minutes March 2015 (DOCX, 18KB)
- Minutes October 2014 (DOCX, 18KB)
- Minutes 11 September 2014 (DOCX, 17KB)
- Minutes 14.03.2013 (DOCX, 16KB)
- Minutes 25.10.12 (DOCX, 16KB)