Below are the results from our Friends and Family Test for the time period 1st of April 2025 till 31st of March 2026
| Month |
What is the Overall Satisfaction of the service your have received today? |
| |
Excellent |
Very Good |
Good |
Fair |
Poor |
| April |
31 |
28 |
29 |
8 |
4 |
| May |
|
|
|
|
|
| June |
|
|
|
|
|
| July |
|
|
|
|
|
| August |
|
|
|
|
|
| September |
|
|
|
|
|
| October |
|
|
|
|
|
| November |
|
|
|
|
|
| December |
|
|
|
|
|
| January |
|
|
|
|
|
| February |
|
|
|
|
|
| March |
|
|
|
|
|
Below are the results from our Friends and Family Test for the time period 1st of April 2024 till 31st of March 2025
| Month |
What is the Overall Satisfaction of the service your have received today? |
| |
Excellent |
Very Good |
Good |
Fair |
Poor |
| April |
44 |
53 |
21 |
12 |
7 |
| May |
94 |
32 |
30 |
14 |
8 |
| June |
48 |
55 |
38 |
19 |
11 |
| July |
30 |
41 |
48 |
18 |
14 |
| August |
50 |
52 |
38 |
10 |
3 |
| September |
35 |
61 |
50 |
29 |
6 |
| October |
96 |
140 |
91 |
33 |
16 |
| November |
38 |
34 |
23 |
16 |
6 |
| December |
41 |
43 |
31 |
11 |
4 |
| January |
75 |
69 |
30 |
13 |
8 |
| February |
53 |
40 |
36 |
14 |
3 |
| March |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |