Below are the results from our Friends and Family Test for the time period 1st of April 2026 till 31st of March 2027
What is the Overall Satisfaction of the service your have received today?
| Month |
Excellent |
Very Good |
Good |
Fair |
Poor |
| April |
94 |
74 |
23 |
12 |
0 |
| May |
63 |
56 |
33 |
13 |
4 |
| June |
|
|
|
|
|
| July |
|
|
|
|
|
| August |
|
|
|
|
|
| September |
|
|
|
|
|
| October |
|
|
|
|
|
| November |
|
|
|
|
|
| December |
|
|
|
|
|
| January |
|
|
|
|
|
| February |
|
|
|
|
|
| March |
|
|
|
|
|
Below are the results from our Friends and Family Test for the time period 1st of April 2025 till 31st of March 2026
What is the Overall Satisfaction of the service your have received today?
| Month |
Excellent |
Very Good |
Good |
Fair |
Poor |
| April |
31 |
28 |
29 |
8 |
4 |
| May |
67 |
51 |
27 |
15 |
11 |
| June |
52 |
61 |
35 |
14 |
3 |
| July |
80 |
57 |
38 |
19 |
8 |
| August |
72 |
76 |
28 |
9 |
5 |
| September |
61 |
74 |
46 |
21 |
7 |
| October |
139 |
141 |
99 |
25 |
3 |
| November |
94 |
76 |
48 |
19 |
2 |
| December |
86 |
51 |
36 |
7 |
11 |
| January |
91 |
64 |
37 |
10 |
3 |
| February |
83 |
63 |
44 |
10 |
3 |
| March |
85 |
83 |
31 |
8 |
2 |
Below are the results from our Friends and Family Test for the time period 1st of April 2024 till 31st of March 2025
What is the Overall Satisfaction of the service your have received today?
| Month |
Excellent |
Very Good |
Good |
Fair |
Poor |
| April |
44 |
53 |
21 |
12 |
7 |
| May |
94 |
32 |
30 |
14 |
8 |
| June |
48 |
55 |
38 |
19 |
11 |
| July |
30 |
41 |
48 |
18 |
14 |
| August |
50 |
52 |
38 |
10 |
3 |
| September |
35 |
61 |
50 |
29 |
6 |
| October |
96 |
140 |
91 |
33 |
16 |
| November |
38 |
34 |
23 |
16 |
6 |
| December |
41 |
43 |
31 |
11 |
4 |
| January |
75 |
69 |
30 |
13 |
8 |
| February |
53 |
40 |
36 |
14 |
3 |
| March |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |
No Data Technical Issue |